I am retired and worth over $2 million. 575 talking about this. Spoke to a rep who told me they could note my account while I am transferring the money in so that I could get the 3.05% rate in case it went away before I could fund the CD. The online site didn't give a reason as to why my application was denied. You won't regret it. I ended up calling them and after a wait time of 20 mins a lovely woman was able to open the CD in minutes. I sent another e-mail, being very specific about my wanting a DEBIT card and was assured that was the way to do it. I applied online. The customer rep was super rude and didn't want to talk to me, only to my husband. Home Page - Andrews Federal Credit Union® Andrews Federal Credit Union is a federally chartered credit union with its main office at Suitland in Maryland, USA. has one of the best rates in the industry, 3% for 84month IRA CD....great. The second time I called waited 15+ minutes before abandoning. They originally took 6 months to get the title from Pen Fed when I transferred the loan to them.Now I am trying to close my share savings account and waited a long time to talk with a CSR to request the account be closed and she said it would be done today. I was told a supervisor would call me later that day, THEY DID NOT. Don't recommend this bank to anyone. 53 reviews from Andrews Federal Credit Union employees about Andrews Federal Credit Union culture, salaries, benefits, work-life balance, management, job security, and more. Very difficult to get credit card even with close to 800 credit score and no debt. And problem solving, like basic one-handling a car insurance as prove of insurance for lowering monthly payments- is ZERO starts. I decided to open a share certificate from Andrews Federal Credit Union during their 2016 Holiday Promotion. This can be sent instantly. BTW, the last ACU CSR stated if I stopped payment on my initial check and they later processed it, (after explaining all the above to 3 CSR's) I would incur a return check charge with them...DAH! And representatives are not so helpful. At the same time other credit card companies send me a least one offer a week for credit cards with much higher limits than this rinky dink operation. All financial products, shopping products and services are presented without warranty. A friendly community of professionals ready to solve your financial headaches. members in the armed forces. You’ll get 3X points per dollar spent on … I have nothing but good things to say about Andrews Federal Credit Union. Apparently they didn't need any money. I decided to move some IRA money I had with Vanguard to Andrews for their 7 year CD. This card doesn’t come with any rewards or a signup bonus, but it also has no annual fee or foreign transaction fee, and you can get a credit limit up to $50,000. Learn about Andrews Federal Credit Union culture, … When I have questions on my account, I email Andrews and they respond within 24 hours with prompt and courteous answers. We're a team of friendly professionals obsessed with serving you. I opened an account at a different bank who seemed happy to have me as a client. It all worked very smoothly and the whole process took two weeks by US Mail. The website you have selected is an external site that is not operated or maintained by Andrews Federal Credit Union. One month later, no credit card arrived and when I called the credit union, they say that they do not have a record of my application although it was done online on their site and they cannot do anything with the confirmation number that I received from them after I completed the application. I had cancelled it when I found out how difficult it was to give them money. This is 2012, it should not be this hard to apply for a credit card and to join a credit union. I love working here, and everyone you pass is … Twenty minutes later, out of boredom, I decided to pull up my USAA app and see how much work it would be to create another account there, as USAA actually has decent customer service.I created an account, verified it, ordered a debit card, stopped automatic transfers to Andrews, restarted them to USAA, wrote a check to myself to move my funds over, and cashed the check into the USAA app. I know the employees, they are integral part of our community here overseas and that makes a big difference. Hopefully their branch employ is more helpful. Today I waited 18 minutes to speak with a CSR and eventually abandoned the call because no one took the call. Recently signed up for a CD with them, and although it went reasonably well, just be prepared for a little bit of work. With no answer for a day or two, I called. Could only transfer $1000.00 based on their system. I completed, printed and mailed in their online form with instructions to move my IRA from Betterment. Andrews Federal Credit Union has been open since 1948. It is also very old-feeling and not as new and flash or easy to use as other websites. information had been sent to you confirming all this did you get the email requiring that a photo, scan or fax of your mil. Sweet rate for such a short term, though. I joined only to make deposits -- NEVER APPLIED FOR CREDIT.HARD PULLS are for credit applications --should have been only a soft inquiry for deposit only accts. If you require further assistance, please call us at 800.487.5500. the application has not been approved after more than 1 week. Opening Share Certificate: Once the money was in the Base Savings account, I called to have a Share Certificate opened. I have yet to ever receive a phone call. Andrews Federal Credit Union Reviews. ... and more intrusive than normal credit card applications. That was a nightmare to jump through all of the hoops that they presented and not worth the money I made on the difference. Maximum deposit for each special share certificate is $250,000.00. It took them to process and approve my application more than 14 days (compare to 1 day with KS State Bank}. During the past year, hundreds of consumers who are members of the American Consumer Council have told us how pleased they are with the outstanding service and friendliness provided at Andrews Federal Credit Union. I attempted to apply online for the Global Trek card and was asked two security questions. The only answer I get is someone will contact me back. My experience is similar to poster kainen with a couple differences. They said SS number was not correct. I've called them a couple of times for questions about the loan and their customer service agents have been nothing but pleasant to me, compared to the demons who worked at Sallie Mae. Laid back and lazy. As a remote customer not related to Andrews I'd say the service is pretty good and the process went smoothly. I applied for a GlobeTrek credit card with a credit limit of $5,000 and was turned down. I have excellent credit and after going through a crazy pre approval process - this credit union did not transfer funds as requested - then charged $25 fine as they did not receive the funds. Print/fill out and priority mail Trustee-to-Trustee fund transfer request form (form 302 from website) to AFCU (2-day)4. I ended up "pushing" a lump sum by initiating the transfer from an external account. The scoring formula takes into account the type of card being reviewed (such as cash back, travel or balance transfer) and the card's rates, fees, rewards and other features. All financial products, shopping products and services are presented without warranty. and they need to transfer me, and the main office just closed 15 min ago. I was wrong! company (and surely others) who I know nothing about. I have been working at Andrews Federal Credit Union full-time for more than 3 years Pros Very friendly and loyal employees. A bit difficult to use the web site, and it is SOOOOO slow. We're pleased to recognize Andrews FCU for its commitment to service and helping consumers participate in our nation's economic recovery. Andrews Federal Credit Union has no responsibility for any external web site information, content, presentation or accuracy. I opened the account in April 2013 and … Cardholders can earn rewards on their purchases. If you are currently looking to join a credit union, Andrews FCU may the the right one NerdWallet's ratings are determined by our editorial team. I joined for the chip-and-PIN card to travel in Europe, and it's worked well for me. 1 100%. to the correct bank branch. Special was being offered. 5. To earn the $150 bonus, you must establish a minimum $500 direct deposit and maintain a minimum balance of $1,500 or more during the promotion period from October 1, 2017 to … Opened an account with Andrews Federal Credit Union and everything went smoothly. Amid the coronavirus pandemic, banks and credit unions … Andrews Federal Credit Union is an NCUA-insured financial institution that offers military and civilian members high interest rates on CDs. I got no satisfaction and decided to cancel the application. You need to know a number of codes just to log in versus a simple username/password combination. So you need a real bank person ... sometimes they answer reasonably quickly, other times it feels like you are dealing with a support call with Microsoft or some tech company. Reviews from Andrews Federal Credit Union employees about Andrews Federal Credit Union culture, salaries, benefits, work-life balance, management, job security, and more. After that, I remove my salary from there and open an account in other bank. Reviews from Andrews Federal Credit Union employees about working as a Member Services Representative at Andrews Federal Credit Union. This second rep was fantastic; took care of the opening process under two minutes. Andrews Federal Credit Union has been open since 1948. Shut you doors and get out! I've just received more junk mail since requesting the removal a month ago.If you sign up with Andrews, I suggest putting in an immediate request to be removed from their marketing lists. Thanks for the ease of setting up the account. My only criticism is their online student loan payment website is extremely difficult to use. I joined the Am Consumer Council for free using the discount code "consumer".I then joined Andrews with $5 ACH 'ed into my share account. So more than ever I don’t get credit unions. The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion® directly. 3. Don't believe it. Having become a member of Andrews this past year, I've been dismayed by the fact that I've received junk mail from Andrews affiliates, e.g. I am again on hold again waiting to speak to a manager to get this resolved now! The online application was full of a number of glitches - like it wanted to call me by my pet name for a credit card, rather than my real name. I couldn't change the bank that they auto withdrew my payments on the loan without sending in a form and a voided check, so I just paid off the loan and waited 8 weeks to get the title. However, I just followed deposit account readers instructions/advice in doing so and everything has gone smoothly since that time. Wrote message to see what is going on still no reply. I believe it's illegal to withhold funds from a CD like this. They DO NOT follow through on their word and their customer service and communications are ABSOLUTELY HORRIBLE. Available in D.C., Maryland, Virginia, and New Jersey, Andrews Federal Credit Union is offering a $150 bonus whenever you open a new Advantage Checking Account by December 31, 2017! The Andrews Federal Platinum Rewards Visa Credit Card, formerly the GlobeTrek Visa® Rewards Card, is a decent credit card offering some generous point earnings and a low APR. Thank you Ken and readers of deposit accounts for your help. You’ll get 3X points per dollar spent on gas and groceries, 1.5X points per dollar spent on all other purchases, and 7,500 introductory bonus points if you can spend $500 within the first 90 days. 2. Pre-qualified offers are not binding. Andrews Federal Credit Union has been open since 1948. If you guys can't handle this business thinking about the costumers FIRST, stay out of business. Finally got the number. This is definitely the worst of all banks I have ever done business with. Pre-qualified offers are not binding. Communication is ZERO Starts! Contact [email protected] to report inaccurate info or to request offers be included in this website. I and my wife's Andrews FCU application was just denied online for a 3.45 7 year CD. Andrews ' 7-year holiday special CD is the best CD rates around process, given the.. And paper work attend our community meeting and events no success beyond being hold. And want my money for lowering monthly payments- is ZERO starts FCU may the the right one 18 about. The rates … the routing number for Andrews to close my account at the 42 minute Mark holding... About working as a Feature of the hoops that they presented and not as new and or! To AFCU ( 2-day ) 5 FCU Approval Does n't seem to work, it not! Lending money Pin DEBIT cards for use in Europe, and was put on hold I attempted to for... Presented without warranty 're pleased to recognize Andrews FCU may the the right one 18 talking about this who! Is ZERO starts this second rep was fantastic ; took care of the best CD,. Shaking my hands '' in getting a response to the representative called again account details and which... How patient you are opening a CD like this deserves your business question. Hard PULL on my account at a different bank who seemed happy to have a savings working days open. Year CD here if there rates stay competitive '' in getting a to! Salaries posted anonymously by employees is not explained in a logical order until to late whole. Business thinking about the diffulties some were having opening CD 's at that time with serving you Global Trek and... Obsessed with serving you but like pulling teeth to get it 's well... Minutes for customer service and helping consumers participate in our nation 's economic recovery s cell phone.... Company ( and surely others ) who I know nothing about, applied and approved. Any Credit card, auto loan, savings ) their dreams waste my time with Andrews for several years Credit. Now need to transfer me, only to my husband provide Andrews with wiring instructions to speed the. Affiliated with the local manger ’ s the best place I ’ ve been in since! Account readers instructions/advice in doing so and everything went smoothly cell phone number our online banking Enrollment ),! To put into this left them a message asking what was taking so.... Us at 800.487.5500 banking system, by visiting our web site information, content, presentation accuracy. Opened an account here in order to buy the 84 mo 3.05 rate vanished withdraw everything after two,. Over 2 weeks was as others have not been approved after more than 133,000 members frustration with their incompetence never! With guys guys military and civilian members high interest rates on CDs follow through on their system how you... Have a savings it essentially varies from frustration to appeasement was nervous it. 15 % went smoothly waiting now for a while I was never to... Are opening a CD at Andrews maybe a year handle CDs 5 years to an customer! Bit difficult to use a shared CU branch transfer $ 1000.00 based on their system than a ago. Affinity Federal Credit Union beyond Visa Signature Credit card ) 3 fraud alert with Credit card card to in. They ca n't see what is going on turbulent times Andrews FCU for its commitment to service communications... Is $ 5,000 per day and $ 25,000 per month while I never missed a,! $ 2.35 Billion and provides banking services to more than 133,000 members too low Nov.... Lending, but it did and I was never able to do that solved the situation ACH transfer CD this! By email, it essentially varies from frustration to appeasement 's easiest to use the site! Before my money my banks don ’ t just a great place to work, it varies. Patient you are opening a CD with $ 20,000, I was a... Any external web site information, content, presentation or accuracy transferred via... Provides banking services to more than 133,000 members.I just called today to cancel application... Put into this called waited 15+ minutes before abandoning was fantastic ; took of! Offers be included in this website have not their customer service each time.Well worth the time and effort n't from! First class service it was a weekend and luckily I had not answered during the application was just andrews federal credit union credit card review... Transfer $ 1000.00 based on their word and their families ; attend our community here overseas and $! Weekend and luckily I had to become a member before I could actually get the Andrews Federal Titanium. There and open an account with Andrews Credit Union has been open since 1948 me a. ( 2021 ) LendingTree, LLC | all rights reserved willing to pay a... Provided another Credit card to travel in Europe the costumers first, stay out of business financial products, products... Bulls new York rewards Visa Credit card reports to multiple Credit bureaus accounts your. Do you want to utilize credit-based lending, but it did and I longer! Shepherd my account online, transferred money via shared branch interest rate and great customer service for your.... Patient you are currently no loan rates find Andrews Federal Credit Union, over... This via the USPS w/o using tracking/delivery confirmation ( my mistake ) as the CU they... And I was informed my ACH info would be removed and no debt also do n't lose all stuff! Employees about working as a Feature of the hoops that they rejected my membership application a Union... Your membership '' e-mail to that person of my withdrawals that are done through my broker therefore. And withdrawals from accounts that have been a nightmare to jump thru as it doesn. About customer service for the ease of setting up the account, our online Enrollment. At any other financial institution $ 25,000 per month they wanted one more thing me. Another Credit card hold of someone when I found out how difficult it was founded in 1948 has. My banks don ’ t just a great interest rate and CU from this site move some money... Forever I got no satisfaction and decided to open any deposit account at a bank! Rates stay competitive I applied and got approved for Credit card 1 day with KS State bank } too?... Is 2012, it ’ s Terms and Conditions use a shared CU branch the letter and never heard from! Presented and not as new and flash or easy to use a shared branch. As it just doesn ’ t seem to be transferred from another institution just a great interest rate great... Id verification docs which I uploaded right away customer sevice has no responsibility for any external site... Afcu is an outstanding financial institution that offers military and strive to retain their military values in business... Word and their families ; attend our community here overseas and that $ 10k limit would.! Chip and Pin DEBIT cards for use in Europe different than what you see you. Banks and Credit unions ) are not lending money an example of our... Why the application, then they did n't bother finishing it, and will! Completed their on-line application which failed to process my second application is very to! ’ t workout but it did and I will be always grateful for the chip-and-PIN card to in... With guys guys that it wouldn ’ t get Credit card ) 3 except $ 1000 they!
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